The Ritz-Carlton, Toronto Hotel, Toronto - Reviews, Room Options & Prices 2025

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About the Hotel

181 Wellington Street West, Toronto, Canada, M5V 3G7

The Forbes Five Star Ritz-Carlton, Toronto offers 263 rooms in Downtown Toronto, home to iconic attractions like the CN Tower and Royal Ontario Museum. The property features Spa MyBlend by Clarins creating personalized treatments, a cheese cave, and The Toronto Club Lounge on the 20th floor with private concierge service.

Spacious Luxury Accommodations

The Ritz-Carlton's 263 accommodations include 56 corner suites, four Simcoe Suites, two Wellington Suites, and one Ritz-Carlton Suite. Each room spans minimum 450 square feet, featuring lake or city views, flat-screen TVs, and marble bathrooms.

Distinctive Dining Venues

TOCA restaurant serves Italian cuisine using local ingredients and houses Canada's only hotel cheese cave. EPOCH Bar & Kitchen Terrace offers British-inspired gastropub fare with Toronto fusion elements.

Wellness and Fitness

The fitness center features LCD touchscreen treadmills with internet connectivity. The Spa MyBlend provides customized skin analysis and personalized treatments.

Central Downtown Location

The Ritz-Carlton connects directly to PATH, Toronto's 27-kilometer underground shopping network and St. Andrew subway station. Within walking distance stand Rogers Centre, Scotiabank Arena, and the CN Tower.

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Top location:Highly rated by recent guests(9.6)

Check-in/Check-out

from 16:00-23:59

until 12 pm

Amenities

Private parking is possible on site at CAD 70 per day.

Wireless internet is available in the entire hotel for free.

Other information

A full breakfast is served at the price of CAD 45 per person per day.

Maximum capacity of extra beds in a room is 1.

Pets are allowed on request.

English, German, Spanish, Italian, Czech, Hungarian, Romanian, Japanese, Chinese, Polish, Greek, Russian, Arabic, Bulgarian, Korean, Hebrew, Hindi, Belarusian, Persian, Croatian, Malay, Serbian, Thai, Tagalog / Filipino, Ukrainian, Urdu, Vietnamese

Number of floors:20

Number of rooms:263

Former name

Ritz-Carlton Toronto

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

3 persons

42 m²

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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King Room

Max:

3 persons

42 m²

Bed options:

1 King Size Bed

Lake view

Shower

Coffee machine

room details

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One-Bedroom Corner King Suite

Max:

4 persons

60 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

Toronto3300 ft

Airports

Billy Bishop Toronto City (YTZ) 1.6 mi

Pearson (YYZ) 17.3 mi

Train

Toronto Union Station2000 ft

Metro stations

St. Andrew Subway1000 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

CAD 70 per day

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Allergy-free rooms
Elevator
Currency exchange
ATM/Cash machine
Coffee shop
Fireplace
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Sports trainer

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Outdoor dining area
Dinner
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's menu
Kids club

Spa & Leisure

Saltwater pool
Indoor swimming pool
Sun loungers
Live entertainment
Sun terrace
Leisure/ TV room
Spa & wellness center
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Shallow end

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Location

181 Wellington Street West, Toronto, Canada, M5V 3G7

Map view

181 Wellington Street West, Toronto, Canada, M5V 3G7

City landmarks

Aquarium

Ripley's Aquarium of Canada

2200 ft

Shopping Area

CF Toronto Eaton Centre

4600 ft

Market

St. Lawrence Market

4600 ft

Baseball Stadium

Rogers Centre

2100 ft

Square

Nathan Phillips Square

3600 ft

Stadiums

Hockey Hall of Fame

2800 ft

235 Queens Quay W at Lower Simcoe St.

Harbourfront Centre

3000 ft

Gallery

Art Gallery of Ontario

4200 ft

Museums

Royal Ontario Museum

1.6 mi

40 Bay St

Pro sports game

2800 ft

Public Building

Toronto City Hall

3500 ft

9 Trinity St

Distillery Historic District

1.5 mi

250 Fort York Blvd

Fort York National Historic Site

1.3 mi

Stadiums

Scotiabank Arena

3300 ft

Public Building

Osgoode Hall

3100 ft

Monuments and Landmarks

Campbell House Museum

2400 ft

Square

Yonge-Dundas Square

1.0 mi

Public Building

Ontario Legislative Building

4200 ft

Parks

Hto Park

4000 ft

Museums

Textile Museum of Canada

3300 ft

Garden

Toronto Music Garden

4200 ft

Mall

Brookfield Place

2400 ft

Northwest corner of Bay St. and Front St.

Royal Bank Plaza

2400 ft

Museums

Toronto Dominion Gallery of Inuit Art

2600 ft

317 Dundas St W

The AGO, Art Gallery of Ontario

4400 ft

Museums

The Grange

4400 ft

60 Queen St W

Old City Hall

4000 ft

Museums

Mac Kenzie House Historic

1.1 mi

95 Queens Quay E

Redpath Sugar

1.1 mi

Nearby

290 Bremner Blvd

CN Tower

1900 ft

Restaurants

Toca

900 ft

181 Wellington St W The Ritz-Carlton

Ritz Bar

100 ft

181 Wellington St W The Ritz-Carlton

The Shore Club

100 ft

155 Wellington St W

DEQ Terrace and Lounge

900 ft

181 Wellington St W Ritz-Carlton Toronto

Umi Sushi Express

900 ft

200 Front St W Simcoe Place

Kit Kat

1300 ft

297 King St W

Pai Northern Thai Kitchen

1900 ft

18 Duncan St

Coffee, Oysters

1100 ft

214 King St W Down the stairs

Milagro Cantina Mercer St

900 ft

5 Mercer Street

Bourbon St Grill

800 ft

200 Front St W Unit #F06

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

8.0

Location

9.6

Service

8.0

Dining

6.6

Irving

United States of America, April 2025

5.8/10

My stay at The Ritz-Carlton in Toronto was a mix of luxury and some shortcomings. The room was spacious with stunning views of the CN Tower, but there were a few service hiccups that detracted from the experience. I appreciated the beautiful ambiance and polite staff, yet I encountered issues with check-in and breakfast ordering that should have been smoother for a hotel of this caliber.

Rooms

10.0

I loved the large room with plenty of storage and a very comfy bed. The bathroom was impressive with a separate shower and lovely amenities, including the best hairdryer I've ever used in a hotel.

Service

6.0

While the staff was generally polite and eager to assist, I encountered some issues at check-in and with my breakfast order that felt disorganized. Service was really good at the bars, but I expected the same throughout my entire stay.

Location

10.0

The hotel's location is ideal for exploring the city, with plenty of attractions like the CN Tower and Ripley's Aquarium just a short walk away.

Dining

5.0

I booked a breakfast that didn’t live up to the $69 price tag; the food was underwhelming, and I was also disappointed not to have the candy bar experience I had heard about.

Facilities

7.0

The hotel had nice amenities like room service and a lovely club lounge, but I found some equipment in my room, like the coffee machine, complicated to use. Turn down service was prompt, even if a bit early.

Frederick

United States of America, February 2025

7.4/10

My stay at The Ritz-Carlton, Toronto was nice, especially with the fantastic room and helpful staff. However, I encountered some hiccups with my requests, like the absence of the extra blanket I had asked for, which was disappointing. Overall, while the ambiance and service levels were high, a few details could be improved to match the luxury I expected from a Ritz-Carlton.

Rooms

8.0

The room was spacious, boasted a quality view, and included premium items. However, the amenities I requested beforehand were not in the room upon check-in.

Service

9.0

The staff were incredibly friendly and accommodating, especially when I needed early check-in. They went above and beyond to ensure my stay was enjoyable, despite some initial oversights.

Location

10.0

The location is ideal, right in the heart of downtown Toronto, allowing easy access to attractions without having to brave the weather, thanks to the underground path system.

Dining

7.0

While the dining options were satisfactory, I found the menu offerings a bit dated and lacking in variety, particularly in the bar area.

Facilities

7.0

The facilities were good overall, although I did notice the hotel could use some TLC to bring it up to the standard expected at this caliber of hotel.

David

United States of America, December 2024

5.4/10

My stay at The Ritz-Carlton, Toronto was a blend of impressive service and some areas needing improvement. While the room was comfortable and well-equipped, I expected more attention to detail for the price paid. The location was fantastic, making it easy to explore downtown. However, I was a bit let down by the advertised amenities that didn't quite meet expectations.

Rooms

6.0

I stayed in a one-bedroom suite that was spacious and modern, but it felt overpriced considering some of the missing amenities. The cleanliness and overall comfort of the beds were notable, but I had anticipated more luxury touches given the hotel's reputation.

Service

7.0

The service was accommodating and friendly, but I found that some small details were overlooked. For instance, I had requested a candy bar for my daughter’s birthday that never materialized, which felt disappointing.

Location

9.0

The hotel's central location is a huge plus, just a few blocks from Union Station and the CN Tower. It is perfect for business travel and easily accessible to many attractions and shopping.

Dining

6.0

In-room dining was convenient and satisfactory, but I was hopeful for more variety. The advertised dining options could be better to offer a more luxurious experience.

Facilities

7.0

The fitness and pool areas were well-maintained and a nice touch for relaxation. However, it may benefit from a bit more modernity and attention to detail in service, like providing larger breakfast plates in the club lounge.

John

United States of America, December 2024

5.0/10

I had an overall enjoyable stay at The Ritz-Carlton, Toronto, with the highlights being the perfect service and spacious, comfortable rooms. The location was perfect for exploring downtown attractions like the CN Tower. However, there were a few hiccups, such as the complicated check-in process and some minor maintenance issues in my room.

Rooms

8.0

My room was well-appointed with two queen beds and a stunning view of the CN Tower. It featured Diptyque amenities, a Nespresso machine, and was impeccably clean. However, I did notice some wear on the towels during my stay.

Service

10.0

The service was exemplary throughout my stay. From the friendly bell staff who were always ready to assist to the personal touch from the hotel GM during breakfast, I felt genuinely valued as a guest.

Location

9.0

The location is ideal for exploring downtown Toronto, with easy access to the CN Tower and Rogers Centre. It made a perfect base for my plans while visiting the area.

Dining

8.0

I found the in-room dining to be more than satisfactory and prompt. Although the options in the Club lounge could be better, it provided a good selection of breakfast and snacks.

Facilities

7.0

The spa services were fantastic, and I truly enjoyed my time there. However, I did encounter some issues with the ice machine being out of order and the blackout curtains not performing as expected.

Pete

United States of America, October 2024

5.0/10

I had a lovely stay at The Ritz-Carlton, Toronto, thanks to the beautiful, recently renovated room and the great location near attractions. The staff was exceptionally friendly and helpful, though I did experience some minor hiccups, like missing amenities. Overall, it was a satisfying experience, particularly for a quick getaway.

Rooms

8.0

The room was modern and nicely decorated, and the large size was a big plus. However, there were some noise issues from the elevator and I missed having the extra blanket I requested before arrival.

Service

8.0

The staff was always friendly and helpful, from the front desk to housekeeping. They made our arrival smooth and were good at their jobs, even if a couple of things fell through the cracks.

Location

10.0

Amazing location overlooking the CN Tower, right in the middle of everything. Being connected to the underground path was super convenient for exploring without braving the cold.

Dining

7.0

Room service was a highlight, especially the macarons and the breakfast smoothie. However, my breakfast experience was disappointing in terms of food variety and quality compared to expectations for a hotel of this caliber.

Facilities

7.0

The hotel had the essential amenities, but some were lacking, like the out-of-order ice machine. Still, the available services like laundry and concierge assistance were solid.